Focusing on the distribution of power is distracting attention from important decisions about strategy for sustaining value.
Effective Board Orientation
While we believe that there are no “best practices,” there is an effective practice in board orientation that works well almost all of the time.
Are You Engaging Your Members?
Member engagement is key to the success of any association. Our research has found several factors contributing to successful member engagement.
Association Success
Our research shows associations with these four business lines are more likely to experience continued success.
Unintended Consequences of Personalization
About 5 to 10 years ago a number of associations took a “customer centric” approach to marketing and communications rather than a “member centric” approach.
Non-Dues Revenue
We find that successful strategies for generating non-dues revenue are found at the confluence of three conditions.
